Shipping policy

Last updated: August 13, 2026

Thank you for shopping at Pawsy Clawsy. This Shipping Policy explains how we process and deliver your orders.

Order Processing Time

Once your order is placed, we begin processing it right away. Orders typically require 1–3 business days for processing before they are handed off to our shipping carrier. During high-demand periods (such as holidays or promotional sales), processing may take slightly longer.

Shipping Time

Once processed, delivery typically takes 7–15 business days depending on your location.

Please note that these are estimated delivery times, not guaranteed dates. Total delivery time = processing time + shipping time.

Shipping Rates

Shipping costs are calculated automatically at checkout based on your order total, weight, and delivery destination. Any active free shipping promotions will be clearly displayed on the product page or at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to update after you receive this email.

Shipping Destinations

We currently ship exclusively within the United States, including all 50 states. We do not ship internationally at this time.

Delays Outside Our Control

We are not responsible for delays caused by shipping carriers, customs processing, extreme weather, or other events beyond our control. If your order is significantly delayed, please contact us and we will do everything we can to assist you.

Multiple Items in One Order

If your order contains multiple items, they may ship separately and arrive at different times, depending on product availability and fulfillment location. You will not be charged extra for split shipments.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately at support@pawsyclawsy.com — we can only make changes before the order has shipped.

Questions

If you have any questions about your shipment, contact us at support@pawsyclawsy.com and we'll be happy to help.